Your best leads don’t
fill in forms
Call Metrics is the most sophisticated call tracking software – our parent company Firefly Search Limited, attribution and call intelligence solution
to help grow your business by optimising and driving revenue from your inbound phone leads.
Enterprise solutions to
prove media ROI.
Call Metrics empowers you with the tools you need to help attribute,
automate and optimise your inbound phone leads.
MULTI CHANNEL CALL ATTRIBUTIONDiscover the true path to phone lead conversion. Attribute and understand the many touchpoints your customers have engaged with across different media channels and devices before they call. Finally have a holistic view of your multi channel marketing performance.
MISSED LEAD ALERTSAround 56 percent of people will go to your competitor if they don’t receive a response within 30 minutes. Instantly receive alerts when a call is missed, does not convert or is not handled correctly. Capture important details about the missed opportunity and keep the lead alive.
KEYWORD AND VISITOR ANALYTICSDetailed behavioural analytics on customers who pick up the phone and call your business. Attribute the exact keywords that triggered the customers search behaviour as well as the source, medium, campaign, landing and conversion pages plus more.
AGENCY WHITELABEL SOLUTIONGet credit for the leads you generate. With phone leads 10-15 times more likely to convert, it is time to bring phone leads into your digital strategy and start optimising to leads which drive higher ROI and revenue. Completely whitelabel with your own brand and create your own markup pricing model.
CALL RECORDING AND MONITORINGGetting a phone lead is hard enough in todays digital age. Making sure your team is answering the calls accurately and efficiently is the key to turning the lead into revenue. Automatically score the lead based on specific rules and requirements.
ADVANCED INTEGRATIONSSeemlessly integrate your data into your existing CRM, bid management, automation and marketing analytics tools. With out of the box integrations into Google Analytics and Google AdWords, start measuring phone lead conversions with your digital campaign performance.
Call Metrics is built with agencies in mind. Let us help you stay ahead
of the pack and become wildly successful.
GEO NumberPer Month
- 30 c p/minute answer on landline
- 34 c p/minute answer on mobile
- (within New Zealand)
0800 NumberPer Month
- 45 c p/minute answer on landline
- 55 c p/minute answer on mobile
- (within New Zealand)
Hear what our clients
GAVIN COX – Director, Edge Online Consulting
Before we implemented call tracking our reporting was focused on Clicks, Impressions and form completions. We soon realised that our campaign performance was undervalued by our clients as we are now able to attribute offline phone conversions that take place online to our digital campaigns. The phone call was the key path to purchase for the majority of our clients.
MARKO KISA – COO, Firefly Search
Call Tracking with Call Metrics has revolutionised our business. We went from taking 2 hours to install one client onto call tracking, now down to 5 minutes. It’s now compulsory that every digital marketing client that comes through our agency is implemented onto call tracking. Not only does the client have more transparency on results but our team is better equipped to optimise campaigns and make better decisions. Excellent stuff.
Q and A
How long does it take to order tracking numbers?
Are there any contracts?
Do I need to change my current phone system?
Do I need access to my clients' website to install tracking code?
How is my account billed?
Understand your inbound phone leads
Get in touch to discover true phone call attribution, prove results and drive better ROI.
We are located at 4/112 Bush Road, Albany, Auckland, New Zealand